Customers know what to send.
Specific requests, plain-language guidance, and a simple place to add the document.
Built for EmPower+ contractorsMore complete applications.
More complete applications.
Less document chasing.
Give every household a clear next step. Gather the right documents, resolve missing pieces, and bring your team a packet they can review—all under your brand.
One customer journey.One place for your team.
Foam.TownSample customer view
Your EmPower+ applicationA clear next step.
A clear next step.
A little less paperwork.
Needs youDocument
SNAP or HEAP approval letter
One complete file. Every page. Your team takes it from there.
Add documentElectric utility billUnder review
Application detailsComplete
Received is clear. Reviewed is separate.
From first interest to a reviewable packetCustomer guidance → Document collection → Office review
The application shouldn’t
be the hardest part.
A missing bill. An unreadable photo. An approval letter with a page left out. IronGate gives those loose ends a place to go—and everyone a clear next step.
Your office knows what to review.
New documents and correction requests stay connected to the right client and application.
The packet tells the whole story.
Keep requested, received, and accepted items distinct. See the missing piece before the next handoff.
One connected journeyA better handoff.
A better handoff.
At every step.
Customer simplicity and office visibility work together. Explore how a document moves through a sample application.
Customer · My actions
Document requested
Recent electric utility bill
Include the full itemized bill with your name and service address. Keep every page in one file.
Your requested documentReady when you are
The request belongs to one application. The customer knows what happens next.
Illustrative workflow · No document is sentYour contractor workspaceSee the work.
See the work.
Know the next move.
A focused view of your client files. Review the documents that arrived, find what is still needed, and keep account administration out of the daily work.
YOUR WORKSPACEOverviewClient filesWorkspace & accountClient files
Sample workspaceNeeds review 1In progressPacket ready
Sarah GreenEmPower+ applicationNeeds review6 of 8 items acceptedReview electric billYour team acts next
Michael BrownEmPower+ applicationWaiting on clientApproval letter neededCollect missing documentClient acts next
Ana LopezEmPower+ applicationPacket ready8 of 8 items acceptedReview the packetYour team acts next
Document review with contextClear ownershipSeparate account & billing controls
Your name on the experienceYour customers.
Your customers.
Your brand.
A clearer path.
Your customer should feel like they are working with your company from the first request to the final document.
IronGate connects that simple customer experience to your team’s workspace. Customers see their next step. Your office sees the work behind it.
Explore the Foam.Town demoA plan for your workloadStart where you are.
Start where you are.
Grow with your pipeline.
Choose the monthly completed-file volume that fits your team. Current subscription checkout is a test checkout with no live charge. Review the plan and billing terms before continuing.
Light
$799/ month
5 completed files included monthly
$179 per additional completed file
Choose Light Pro
$2,599/ month
20 completed files included monthly
$149 per additional completed file
Choose Pro Heavy Duty
$4,799/ month
40 completed files included monthly
$119 per additional completed file
Choose Heavy Duty USD. Taxes and applicable optional setup charges are additional. A completed file follows the defined intake requirements; it does not mean program approval.
Compare full plan detailsA few useful answersClear before
Clear before
you begin.
What does IronGate do for EmPower+ contractors?
IronGate organizes the application work that happens before the next handoff: household information, document requests, customer responses, corrections, and office review. Your team can see what is needed and who acts next.
Does IronGate approve an EmPower+ application?
No. IronGate helps prepare and review intake packets. NYSERDA and the relevant program parties determine program eligibility and approval. A completed checklist does not guarantee funding, improvements, or an installation date.
What do customers need to upload?
The request is specific to their application and program route. It may include utility bills and proof of household income or qualifying benefits. Each customer sees the requested item and the guidance for it. Requirements can vary; NYSERDA’s application guidance is the source for current program requirements.
Can we use our own brand?
Yes. Prepare your company’s customer experience and support details in your workspace. Your team can review the configuration before publication. The Foam.Town demo shows how that branded customer experience can feel.
Will this replace our CRM?
IronGate focuses on application and document workflows. Your existing systems can remain part of the process. Review the available integration scope with IronGate before connecting a downstream workflow.
What happens after a customer uploads a file?
Receipt, safety checks, and review are separate. Your team reviews the requested document and can ask for a specific correction. A file does not become accepted simply because the upload finished.
Put your team’s time back into the work.Make the next application